Description¶

Htek UC840 Configuration and Usage Guide

---

Prerequisites¶

• Must have a pbx account and a htek phone

---

Table of Contents¶

Manual SIP Configuration Process¶

• Step 1 – Access Page
• Step 2 – Account Navigation
• Step 3 – Account Selection
• Step 4 – Account Configuration

Auto Provsioning¶

• Step 1 – Knowing the MAC Address
• Step 2 – Adding Device For Auto-Provisioning
• Step 3 – Extension Assignment
• Step 4 – Auto Provision
• Step 5 – Config Server Path
• Step 6 – Save and Restart

Transferring Calls¶

• Blind Call Transfers
• Attended Call Transfers

Volume Amplification Settings¶

• Yealink Headset

Factory Reset¶

• Step 1 – Enable Reset
• Step 2 – Initiate Reset

---

Manual SIP Configuration Process¶

Step 1 - Access Page¶

Input the IP address (Press Menu →Status →Information) of your Htek into the address bar of your browser. The default username and password will be admin once logged in you should see the above page render.

---

Step 2 - Account Navigation¶

Click on the Account tab as shown above

---

Step 3 - Account Selection¶

Select an account to configure using the dropdown list as shown above

---

Step 4 - Account Configuration¶

1. Make sure Account Active has Yes selected.
2. Input the PBX domain into the Primary SIP Server field.
3. Ensure UDP is selected for the SIP Transport field.
4. Unless otherwise directed select No, but send keep alive for the NAT Traversal field
5. Input the extension number for the extension you intend to register to this account in the SIP User ID field
6. Input the extensions password into the Authenticate Password field.
7. Click the SaveSet button found at the bottom of the page.

---

Step 5 - SIP Port Staggering¶

Be sure to consider all the SIP registrations on your LAN, make sure each SIP registration both from VOIPo and other VOIP providers you have on your LAN aren’t trying to use the same SIP port. You can help avoid SIP registration conflicts by inputting a SIP port in the 5060-5098 range that isn’t used by other SIP devices in the Local SIP Port field accordingly.

---

Auto Provisioning¶

Step 1 - Knowing the MAC Address¶

To begin you will need to know the MAC address of your Htek phone. Input the IP address (Press Menu →Status →Information) of your Htek into the address bar of your browser. The default username and password will be admin. Once logged in click on the Home tab as shown above

You`ll see the MAC address rendered in the page as shown above

---

Step 2 - Adding Device For Auto-Provisioning¶

1. Log into the PBX and click the Provisioning tab at the top of the page.

2. Input the extension number in the Title field.
3. Input your Htek’s MAC address into the Device Mac field and click Create Device

---

Step 3 - Extension Assignment¶

1. Select an extension to tie the device to using the Line 1 dropdown list as shown above.
2. Label and Display Name are optional fields.
3. Local SIP Port should be left blank unless you are otherwise directed.
4. Remote SIP Port should be left at the default as shown above unless you are otherwise directed.
5. Transport should be UDP unless you otherwise directed.
6. Once all is configured, click the Save Device Provisioning button and feel free to close the tab in your browser.

---

Step 4 - Auto Provision¶

1. Input the IP address (Press Menu →Status →Information) of your Htek into the address bar of your browser.
2. The default username and password will be admin.
3. Click the Management tab as shown above

1. Click on the Auto Provision tab

---

Step 5 - Config Server Path¶

1. Input your provisioning url into the Config Server Path field.

---

Step 6 - Save and Restart¶

1. Scroll down to the bottom of the page and click the SaveSet button
2. Click the Restart button

• If you need to further configure the phone, you can re-login as shown above

---

Blind Call Transfers¶

Step 1¶

During a live call, press the button which corresponds to the Transfer option on the phone’s LCD screen.

Step 2¶

When Transfer to... is visible on the phone’s LCD screen input an extension or phone number and press the button which corresponds to the Transfer button on the LCD screen once more. The call should then transfer.

---

Attended Call Transfers¶

Step 1¶

When on a call the LCD screen on the phone should have a Transfer option visible, press the button which corresponds to this LCD menu option.

Step 2¶

When Transfer to... is visible on the phone’s LCD screen input an extension or phone number to transfer the call to using the phone’s number keypad then press the button which corresponds to Send on the LCD screen.

Step 3¶

Wait for the person at the extension or phone number you are transferring the call to answer, then press the button which corresponds to the Transfer option on the LCD screen to complete the transfer.

---

Volume Amplification Settings¶

Overview¶

Setting which relate to the optimal configuration of volume amplification levels. Less than optimal settings can result in call quality issues.

---

Yealink Headset¶

Step 1¶

1. View of the decible settings which provide optimal performance, found under the Preference section of the Setting tab.
2. Ensure the HandSet Send Volume options are set to 0dB default as shown above.
3. Ensure HandFree Send Volume is set to +4dB as shown above.

Step 2¶

Scroll down to the bottom of the page and click the SaveSet button to save the settings.

---

Factory Reset¶

Step 1 - Enable Reset¶

1. Press the Star button * 3 times.

Step 2 - Initiate Reset¶

2. Press and hold the x button for at least 10 seconds.
3. Release the x button and wait for the phone to reset and reboot, this will take several minutes and the phone LCD screen may freeze up for a minute or more before providing any prompts.